Acceptable Use Policy

April 17, 2018

Why is Cedar WiFi providing this Policy to me?
Cedar WiFi's goal is to provide its customers with the best wireless Internet service possible. In order to help accomplish this, Cedar WiFi has adopted this Acceptable Use Policy (AUP). This Policy outlines acceptable use of Cedar WiFi's Internet service (collectively, the "Service"). This Policy is in addition to any restrictions or conditions outlined in Cedar WiFi's Terms of Service, also known as the "Subscriber Agreement".

What obligations do I have under this Policy?
All Cedar WiFi Internet customers (the "customer," "user," "you," or "your") and all others who use the Service must comply with this Policy. Your failure, or others' failure, to comply with this Policy could result in the suspension or termination of your or their Service accounts. Therefore, you should take steps to ensure that others you permit to use your Service are aware of this Policy and agree to abide by it. If you are unwilling to comply with this Policy, you must immediately stop all use of the Service and notify Cedar WiFi so that it can close your account.

How will I know when Cedar WiFi changes this Policy and how do I report violations of it?
Cedar WiFi may revise this Policy from time to time by posting a new version on the web site at https://www.cedarwifi.com/. Cedar WiFi will use reasonable efforts to make customers aware of any changes to this Policy, which may include sending e-mail announcements or posting information on the Cedar WiFi Web site. Revised versions of this Policy are effective immediately upon posting. Accordingly, customers of the Service should read any Cedar WiFi announcements they receive and regularly visit the Cedar WiFi Web site and review this Policy to ensure that their activities conform to the most recent version. You can send questions regarding this Policy to, and report violations of it, at https://www.cedarwifi.com/contact.html. To report child exploitation or another child-related incident involving the Internet, go to https://www.cedarwifi.com/contact.html.

I. Prohibited Uses and Activities

What uses and activities does Cedar WiFi prohibit?
In general, the Policy prohibits uses and activities involving the Service that are illegal, infringe the rights of others, or interfere with or diminish the use and enjoyment of the Service by others. For example, these prohibited uses and activities include, but are not limited to, using the Service, Customer Equipment, or the Cedar WiFi Equipment, either individually or in combination with one another, to:

Conduct and Information Restrictions Technical Restrictions Network and Usage Restrictions

II. Customer Conduct and Features of the Service

What obligations do I have under this Policy?
You are responsible for your own compliance with this Policy. You are also responsible for any use or misuse of the Service that violates this Policy by anyone else you permit to access the Service (such as a friend, family member, or guest).

Cedar WiFi recommends against enabling file or printer sharing unless you do so in strict compliance with all security recommendations and features provided by Cedar WiFi and the manufacturer of the applicable file or printer sharing devices. Any files or devices you choose to make available for shared access on a home LAN, for example, should be protected with a strong password or as otherwise appropriate.

In all cases, you are solely responsible for the security of any device you connect to the Service, including any data stored or shared on that device. It is also your responsibility to secure the Customer Equipment and any other Premises equipment or programs not provided by Cedar WiFi that connect to the Service from external threats such as viruses, spam, bot nets, and other methods of intrusion.

How does Cedar WiFi address inappropriate content and transmissions?
Cedar WiFi reserves the right to refuse to transmit or post, and to remove or block, any information or materials, in whole or in part, that it, in its sole discretion, deems to be in violation of Sections I or II of this Policy, or otherwise harmful to Cedar WiFi's network or customers using the Service, regardless of whether this material or its dissemination is unlawful so long as it violates this Policy.

Neither Cedar WiFi nor any of its affiliates, suppliers, or agents have any obligation to monitor transmissions or postings (including, but not limited to, email, file transfer, blog, newsgroup, and instant message transmissions) made on the Service. However, Cedar WiFi and its affiliates, suppliers, and agents have the right to monitor these transmissions and postings from time to time for violations of this Policy and to disclose, block, or remove them in accordance with this Policy, the Subscriber Agreement, and applicable law.

What requirements apply to electronic mail?
The Service may not be used to communicate or distribute email or other forms of communications in violation of Section I of this Policy. As described below in Section III of this Policy, Cedar WiFi uses reasonable network management tools and techniques to protect customers from receiving spam and from sending spam (often without their knowledge over an infected computer).

Cedar WiFi is not responsible for deleting or forwarding any email sent to the wrong email address by you or by someone else trying to send email to you. Cedar WiFi is also not responsible for forwarding email sent to any account that has been suspended or terminated. This email will be returned to the sender, ignored, deleted, or stored temporarily at Cedar WiFi's sole discretion. If you cancel or terminate your Service account for any reason, all email associated with that account (and any secondary accounts) will be permanently deleted as well.

If Cedar WiFi believes in its sole discretion that any subscriber name, account name, or email address (collectively, an “identifier”) on the Service may be used for, or is being used for, any misleading, fraudulent, or other improper or illegal purpose, Cedar WiFi (i) reserves the right to block access to and prevent the use of any of these identifiers and (ii) may at any time require any customer to change his or her identifier. In addition, Cedar WiFi may at any time reserve any identifiers on the Service for its own purposes.

III. Network Management and Limitations on Data Consumption

Why does Cedar WiFi manage its network?
Cedar WiFi manages its network with one goal: to deliver the best possible broadband Internet experience to all of its customers. High-speed bandwidth and network resources are not unlimited. Managing the network is essential as Cedar WiFi works to promote the use and enjoyment of the Internet by all of its customers. The company uses reasonable network management practices that are consistent with industry standards. Cedar WiFi tries to use tools and technologies that are minimally intrusive and, in its independent judgment guided by industry experience, among the best in class. Of course, the company's network management practices will change and evolve along with the uses of the Internet and the challenges and threats on the Internet.

The need to engage in network management is not limited to Cedar WiFi. In fact, all large Internet service providers manage their networks. Many of them use the same or similar tools that Cedar WiFi does. If the company didn't manage its network, its customers would be subject to the negative effects of spam, viruses, security attacks, network congestion, and other risks and degradations of service. By engaging in responsible network management including enforcement of this Policy, Cedar WiFi can deliver the best possible broadband Internet experience to all of its customers.

How does Cedar WiFi manage its network?
Cedar WiFi uses various tools and techniques to manage its network, deliver the Service, and ensure compliance with this Policy and the Subscriber Agreement. These tools and techniques are dynamic, like the network and its usage, and can and do change frequently. For example, these network management activities may include (i) identifying spam and preventing its delivery to customer email accounts, (ii) detecting malicious Internet traffic and preventing the distribution of viruses or other harmful code or content, (iii) temporarily lowering the priority of traffic for users who are the top contributors to current network congestion, and (iv) using other tools and techniques that Cedar WiFi may be required to implement in order to meet its goal of delivering the best possible broadband Internet experience to all of its customers.

IV. Data Consumption

Are there restrictions on data consumption that apply to the Service?
Cedar WiFi reserves the right to suspend or terminate Service accounts where data consumption is not characteristic of typical use of the Service plan selected, as determined by Cedar WiFi in its sole discretion. Common activities that may cause excessive data consumption in violation of this Policy include, but are not limited to, numerous or continuous bulk transfers of files and other high capacity traffic using (i) file transfer protocol (FTP), (ii) peer-to-peer applications, and (iii) newsgroups. You must also ensure that your use of the Service does not restrict, inhibit, interfere with, or degrade any other person's use of the Service, nor represent (as determined by Cedar WiFi in its sole discretion) an overly large burden on the network. In addition, you must ensure that your use of the Service does not limit or interfere with Cedar WiFi's ability to deliver and monitor the Service or any part of its network. If you use the Service in violation of the restrictions referenced above, that is a violation of this Policy. In these cases, Cedar WiFi may, in its sole discretion, suspend or terminate your Service account or request that you subscribe to a version of the Service (such as a business tier plan, if appropriate) if you wish to continue to use the Service at higher data consumption levels. Cedar WiFi may also provide versions of the Service with different speeds, among other characteristics, subject to applicable Service plans. Cedar WiFi's determination of the data consumption for Service accounts is final.

V. Violation of this Acceptable Use Policy

What happens if you violate this Policy?
Cedar WiFi reserves the right immediately to suspend or apply other interim measures in its sole discretion to your Service, or terminate your Service account and terminate the Subscriber Agreement if you violate the terms of this Policy or the Subscriber Agreement, or if anyone else you permit to access the Service violates this Policy.

How does Cedar WiFi enforce this Policy?
Cedar WiFi does not routinely monitor the activity of individual Service accounts for violations of this Policy, except for determining aggregate data consumption in connection with Section IV of this Policy. However, in the company's efforts to promote good citizenship within the Internet community, it will respond appropriately if it becomes aware of inappropriate use of the Service. Cedar WiFi has no obligation to monitor the Service and/or the network. Cedar WiFi and its suppliers reserve the right at any time to monitor bandwidth, usage, transmissions, and content in order to, among other things, operate the Service; identify violations of this Policy; and/or protect the network, the Service and Cedar WiFi users.

Cedar WiFi prefers to inform customers of inappropriate activities and give them a reasonable period of time in which to take corrective action. Cedar WiFi also prefers to have customers directly resolve any disputes or disagreements they may have with others, whether customers or not, without Cedar WiFi's intervention. However, if the Service is used in a way that Cedar WiFi or its suppliers, in their sole discretion, believe violates this Policy, Cedar WiFi or its suppliers may take any responsive actions they deem appropriate under the circumstances with or without notice. These actions include, but are not limited to, temporary or permanent removal of content, filtering of Internet transmissions, and the immediate suspension or termination of all or any portion of the Service. Neither Cedar WiFi nor its affiliates, suppliers, or agents will have any liability for any of these responsive actions. These actions are not Cedar WiFi's exclusive remedies and Cedar WiFi may take any other legal or technical actions it deems appropriate with or without notice.

Cedar WiFi reserves the right to investigate suspected violations of this Policy, including the gathering of information from the user or users involved and the complaining party, if any, and examination of material and data on Cedar WiFi's servers and network. During an investigation, Cedar WiFi may suspend the account or accounts involved and/or remove or block material that potentially violates this Policy. You expressly authorize and consent to Cedar WiFi and its suppliers cooperating with (i) law enforcement authorities in the investigation of suspected legal violations, and (ii) and system administrators at other Internet service providers or other network or computing facilities in order to enforce this Policy. Upon termination of your Service account, Cedar WiFi is authorized to delete any files, programs, data, email and other messages associated with your account (and any secondary accounts).

You agree to indemnify, defend and hold harmless Cedar WiFi and its affiliates, suppliers, and agents against all claims and expenses (including reasonable attorney fees) resulting from any violation of this Policy. Your indemnification will survive any termination of the Subscriber Agreement.

VI. Copyright

How does Cedar WiFi communicate with customers about copyright?
Cedar WiFi is committed to complying with U.S. copyright and related laws, and requires all customers and users of the Service to comply with these laws. Accordingly, you may not store any material or content on, or access, share or disseminate any material or content over, the Service (or any part of the Service) in any manner that constitutes an infringement of third party intellectual property rights, including rights granted by U.S. copyright law. Cedar WiFi complies with the Digital Millennium Copyright Act and provides a method for copyright owners to communicate information about alleged infringements to us, and for us to inform our customers about them. You may receive notices or alerts if your Service account is identified by a copyright owner as having been used in connection with acts of alleged copyright infringement.

What is Cedar WiFi's DMCA policy?
Owners of copyrighted works who believe that their rights under U.S. copyright law have been infringed may take advantage of certain provisions of the Digital Millennium Copyright Act of 1998 (the "DMCA") to report alleged infringements to us. In accordance with the DMCA and other applicable laws, Cedar WiFi also maintains a policy to terminate the Service, in appropriate circumstances, provided to any customer or user who is a repeat infringer of third party copyright rights. Cedar WiFi's repeat infringer policy includes graduated or escalated alerts of alleged infringements, acknowledgment of alerts, suspension of the Service, the application of other interim measures determined in its sole discretion to the Service, and, in appropriate circumstances, termination of the Service. Cedar WiFi also reserves the right to terminate the Service at any time with or without notice for any affected customer or user who Cedar WiFi, in its sole discretion, believes is infringing any copyright or other intellectual property rights.

How do copyright owners report alleged infringements to Cedar WiFi?
Copyright owners may report alleged infringements of their works by sending Cedar WiFi's authorized agent a notification of claimed infringement that satisfies the requirements of the DMCA.

Cedar WiFi requires a $25 service fee from copyright owners for servicing and handling of each complaint, payment must be sent with any notification of claimed infringement to the address listed below. Upon Cedar WiFi's receipt of a satisfactory notice, and service fee, of claimed infringement for these works, Cedar WiFi will respond expeditiously to either directly or indirectly (i) remove the allegedly infringing work(s), if applicable or (ii) disable access to the work(s). Cedar WiFi will also notify the affected customer or user of the Service of the removal or disabling of access to the work(s).

Copyright owners may send Cedar WiFi a notification of claimed infringement to report alleged infringements of their works under the DMCA to:

DMCA Notifications
Cedar WiFi, LLC
PO Box 882
Vinton, IA 52349

Copyright owners may use their own notification of claimed infringement form that satisfies the requirements of Section 512(c)(3) of the U.S. Copyright Act. Under the DMCA, anyone who knowingly makes misrepresentations regarding alleged copyright infringement may be liable to Cedar WiFi, the alleged infringer, and the affected copyright owner for any damages incurred in connection with the removal, blocking, or replacement of allegedly infringing material.

What can customers do if they receive a DMCA notification of alleged infringement?
If you receive a DMCA notification of alleged infringement as described above, and you believe in good faith that the allegedly infringing works have been removed or blocked by mistake or misidentification, then you may send a counter notification to Cedar WiFi. Upon Cedar WiFi's receipt of a counter notification that satisfies the requirements of the DMCA, Cedar WiFi will provide a copy of the counter notification to the person who sent the original notification of claimed infringement and will follow the DMCA's procedures with respect to a received counter notification. In all events, you expressly agree that Cedar WiFi will not be a party to any disputes or lawsuits regarding alleged copyright infringement.

If a notification of claimed infringement has been filed against you, you can file a counter notification with Cedar WiFi's designated agent using the contact information shown above. All counter notifications must satisfy the requirements of Section 512(g)(3) of the U.S. Copyright Act.